Frequently Asked Questions

How do I know its time to try therapy?

Many people seek therapy when things have become unmanageable in their lives at home, school and/or at work. However, you don't need to wait until things get to that point. Therapy is about having an unbiased third party help present what you're going through in different terms and giving you tools to think and behave differently. 

What should I expect from my first session?

At Level Wellness, LLC we understand that the mere thought of going to therapy can be scary, confusing, and somewhat intimidating. We understand these concerns fully and will make every effort to explain the process of therapy and answer any questions you might have. During your first session, your therapist will review your intake paperwork, discuss informed consent, limits to confidentiality, payment options, general information about therapy and the therapist and of course, answer any questions that you have. 

PLEASE NOTE- If you are booking your initial appointment online, please select the "Initial Intake Session" option found in the Book Online section of the website.

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You can choose to fill out your intake paperwork at home using the Forms Tab or you can fill out the forms once you get to the office.       (Please arrive about 15 minutes early).

How long do I need to be in therapy? 

Ahhh yes!! The million dollar question!! Truthfully, its hard to give an exact number of weeks/sessions. (Nor would I try to) The fact is that everyone comes to therapy with their own set of unique struggles and concerns, some familiar with therapy and some new to the process, some willing to get to work and some that need more guidance. Some people stay in therapy for a few weeks and some stay in for years. The purpose of collaborative treatment is for the therapist and client to work together to identify how long therapy is needed and continues to be beneficial. 

How is the agenda for therapy determined? 

At the second or third session, your therapist will discuss your diagnosis and collaborate with you to determine your goals for therapy. This document is called a treatment plan and offers direction for therapy sessions. It is a requirement of all insurance companies.

Where are you located?

We are conveniently located in beautiful Downtown St. Petersburg. Our office is located in the TRUIST building more recently  known as First Central Tower located on the corner of 4th St and Central Ave. Please take the elevator to the 8th floor and let the receptionist you have an appointment. Metered parking is available on street level or there is a parking garage on 1st Ave S. where you are able to park for a fee. 

Cancellation Policy

All Cancellations must be done with a 24 hour notice regardless of insurance. With regard to commercial insurance and self pay clients, if this 24-hour requirement is not met, fees will be assessed.  If a client is able to reschedule the missed appointment within the same week, fees will not be assessed. Insurance companies do not pay for missed appointments. Other instances of this fee being waived require a therapist’s recommendation due to client extenuating circumstances (illness, weather).

Do you accept insurance?

Yes, Currently we accept Cigna, Aetna, United Healthcare/Optum, Magellan, VACCN, BayCare, AvMed, Ulliance, ACI, Curalinc and Curative. We are always updating insurance providers so stay tuned. You can also use our cash payment options. Check out "Book an Appointment" for pricing information. 

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